![]() Before the start time, you will be kept in a waiting room.Īll performance times are listed in Greenwich Mean Time (GMT). We advise you try to join events up to 25 minutes in advance to check that everything is working properly. Have you found yourself in a waiting room?ĭon’t worry, your host will check you in to the event when it begins. To avoid these issues, we recommend that you use the Zoom app. You can also try opening the link using a different browser. Try disabling any ad blocker software you have running. If you’re viewing on your browser rather than in the Zoom app, this may be due to ad blocker software. You can see their guide for new users HEREĪre you having trouble joining the event? If there is a newer version, Zoom will download and install it.Īre you having trouble downloading or using Zoom? You can do this by clicking your profile picture, then selecting ‘check for updates’. Please check that you have the most up-to-date version installed before you join the event. It’s free, and we advise that you download it to your laptop, tablet or smartphone before the event, giving yourself plenty of time in case you meet with any technical difficulties. Please make sure that you have access to a stable WiFi network in order to watch the event.Ī whole host of technical errors can be avoided if you use the app. We advise that you join the event 25 minutes before the start time, so that if you have any technical difficulties, you don’t miss the beginning of the show. A link with joining details will be sent to bookers an hour before the event start time. This event takes place live online via Zoom.
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